Repair Service




This is our general repair service that applies to all current products. The cost covers return shipping and handling. Repairs can take 4-6 weeks to complete depending on capacity. Have questions? Email us.

We do NOT repair Scales, Dispensers or other Legacy Products.

Unfortunately we have officially ran out of parts necessary to repair our legacy Scale and Dispensers. The parts have unfortunately become obsolete. If your Scale reads FAIL or ERR2 you can still purchase a load cell replacement. If it’s something other than the load cell, we may not be able to repair it.

We also do not repair any legacy products at this time. If you have a legacy product that doesn’t work, your are welcome to take advantage of our 30% trade-in discount. Please contact for more information. Thanks!

PACT Shipping Address:

P.O. Box 535025
Grand Prairie,TX 75050

Include a Note:

Please add a description of your problem to the Notes section of your order during checkout. You may also include a note in the box to help. Thanks!

International Customers:

Due to international shipping charges, you may be subject to an increased price for return shipping and handling. The price will be adjusted and sent to you if needed.

Additional information


Club Timer III, Scale, Dispenser, BBKII, Pro XP, MKIV XP, Model 1 XP, Multiple Products, Other


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